House of Toys

After 3 generations, the Chamilothoris family toy store found its way to online commerce through the Skroutz Marketplace.

Manolis, the youngest son of the family, took advantage of the time he had during the quarantine period and devoted himself to the family business to give it new life. So, in April 2020, he started his collaboration with Skroutz and for the first time his products were in front of 7 million customers!

From the very first moment he made his products available for Buy via Skroutz, the sales and popularity of his store increased dramatically.

People who saw his products on Skroutz started contacting him to ask about the product range and their store.

"Consumers see you very differently when they see that you are on Skroutz. It gives them confidence that they will buy something from your shop and that everything will go perfectly with their order."

And exposure is not the only thing Manolis gained from his collaboration with Skroutz. As he himself mentions,

"It's the certainty that I'll wake up in the morning and always see 4-5 orders. But also that if something goes wrong, I know there is someone from the Skroutz team to respond immediately."

For Manolis, another big advantage of Skroutz Marketplace is that he never has to deal with shipping and returns management, nor waste time every day answering customer questions like 'where is my parcel', 'why is it delayed', etc. Because Skroutz takes care of all that for him!

Today, after the great online success of his business through Skroutz, Manolis decided to create his own e-shop, since House of Toys has now become recognizable throughout Greece.